How To Fix /ACCGO/MCK_MSG_MAINT055 - Provide Expiration Time/Time Zone for Quote in Default Data tab

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MCK_MSG_MAINT -

• Message number: 055

• Message text: Provide Expiration Time/Time Zone for Quote in Default Data tab

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/MCK_MSG_MAINT055 - Provide Expiration Time/Time Zone for Quote in Default Data tab ?

  The SAP error message /ACCGO/MCK_MSG_MAINT055 indicates that there is a missing configuration related to the expiration time or time zone for a quote in the Default Data tab of the relevant application. This error typically arises in the context of managing quotes or sales documents in SAP, particularly when using the SAP Convergent Charging or SAP Convergent Invoicing solutions.
  Cause:
  The error is caused by the absence of a defined expiration time or time zone for the quote in the Default Data settings. This is necessary for the system to determine how long a quote is valid and when it should expire.
  Solution:
  To resolve this error, you need to perform the following steps:
  
  
  Access the Configuration:
  
  Go to the relevant configuration area in SAP where you can maintain the Default Data settings for quotes. This is usually found in the customizing (SPRO) transaction.
  
  
  
  Navigate to Default Data Settings:
  
  Look for the section related to quote management or sales document management. This may vary based on your specific SAP version and modules in use.
  
  
  
  Set Expiration Time and Time Zone:
  
  In the Default Data tab, ensure that you provide a valid expiration time for the quote. This could be in hours, days, or any other relevant unit.
  Additionally, specify the time zone that should be applied to the expiration time. This is crucial for ensuring that the expiration is calculated correctly based on the local time of the business.
  
  
  
  Save Changes:
  
  After entering the required information, save your changes and exit the configuration.
  
  
  
  Test the Changes:
  
  Go back to the transaction where you encountered the error and try to create or maintain a quote again to see if the issue has been resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or specific documentation related to your SAP version for detailed instructions on configuring Default Data settings.
  User Roles: Ensure that you have the necessary authorizations to make changes in the configuration settings.
  Support: If the issue persists after making the changes, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the error message and successfully manage quotes in your SAP system.