How To Fix /ACCGO/MCK_MAINT838 - &1: SAP ID received


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/MCK_MAINT -

  • Message number: 838

  • Message text: &1: SAP ID received

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/MCK_MAINT838 - &1: SAP ID received ?

    The SAP error message /ACCGO/MCK_MAINT838 &1: SAP ID received typically relates to issues in the context of the SAP Convergent Charging (SAP CC) or similar modules where there is a problem with the handling of SAP IDs. This error can occur during various operations, such as data import, processing, or maintenance tasks.

    Cause:

    1. Invalid SAP ID: The error may arise if the SAP ID being processed is not valid or does not exist in the system.
    2. Data Consistency Issues: There may be inconsistencies in the data being processed, such as missing or incorrect references.
    3. Configuration Issues: Incorrect configuration settings in the SAP system or the specific module can lead to this error.
    4. Authorization Issues: The user may not have the necessary permissions to access or modify the data associated with the SAP ID.

    Solution:

    1. Verify SAP ID: Check the SAP ID being processed to ensure it is valid and exists in the system. You can do this by querying the relevant tables or using transaction codes that allow you to view the data.
    2. Check Data Consistency: Ensure that all related data is consistent and correctly configured. Look for any missing entries or discrepancies in the data.
    3. Review Configuration: Go through the configuration settings for the module in question to ensure everything is set up correctly. This may involve checking settings in the SAP CC or related modules.
    4. User Authorizations: Ensure that the user executing the operation has the necessary authorizations to access and modify the data associated with the SAP ID.
    5. Consult Logs: Check the application logs or system logs for more detailed error messages that can provide additional context about the issue.
    6. SAP Notes: Search for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions to known issues.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for the specific module you are working with, as it may provide insights into common errors and their resolutions.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
    • Support Tickets: If the issue persists and cannot be resolved through the above steps, consider raising a support ticket with SAP for further assistance.

    By following these steps, you should be able to diagnose and resolve the error message /ACCGO/MCK_MAINT838 &1: SAP ID received.

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