How To Fix /ACCGO/MCK_MAINT799 - Contract header data not loaded

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MCK_MAINT -

• Message number: 799

• Message text: Contract header data not loaded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/MCK_MAINT799 - Contract header data not loaded ?

  The SAP error message /ACCGO/MCK_MAINT799 Contract header data not loaded typically occurs in the context of contract management within the SAP system, particularly when working with the SAP S/4HANA or SAP ECC systems. This error indicates that the system was unable to load the header data for a contract, which can be due to various reasons.
  Causes:
  
  Missing Data: The contract header data may not exist in the database, or it may not have been created properly.
  Authorization Issues: The user may not have the necessary authorizations to access the contract data.
  Data Inconsistencies: There may be inconsistencies or corruption in the data related to the contract.
  Configuration Issues: Incorrect configuration settings in the contract management module could lead to this error.
  System Performance: If the system is experiencing performance issues, it may fail to load data in a timely manner.
  
  Solutions:
  
  Check Data Existence: Verify that the contract header data exists in the system. You can do this by navigating to the relevant transaction (e.g., using transaction codes like ME33K for display contracts) and checking if the data is present.
  Review Authorizations: Ensure that the user has the necessary authorizations to view and manage contract data. This can be checked in the user roles and profiles.
  Data Consistency Check: Run data consistency checks or reports to identify any inconsistencies in the contract data. You may need to consult with your SAP Basis or technical team for this.
  Configuration Review: Review the configuration settings related to contract management to ensure they are set up correctly. This may involve checking the customizing settings in SPRO.
  System Performance: If the issue is related to system performance, consider checking system logs, performance metrics, and possibly optimizing the database or server performance.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME33K (Display Contract), ME31K (Create Contract), and ME32K (Change Contract).
  SAP Documentation: Refer to SAP Help documentation for contract management to understand the expected behavior and data requirements.
  Support: If the issue persists, consider reaching out to SAP Support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the error message related to contract header data not being loaded in SAP.