How To Fix /ACCGO/MCK_MAINT788 - Partner data not loaded

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MCK_MAINT -

• Message number: 788

• Message text: Partner data not loaded

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/MCK_MAINT788 - Partner data not loaded ?

  The SAP error message /ACCGO/MCK_MAINT788 Partner data not loaded typically occurs in the context of the SAP S/4HANA system, particularly when dealing with the Master Data Management (MDM) or the Material Management (MM) modules. This error indicates that the system is unable to retrieve or load partner data for a specific transaction or process.
  Causes:
  
  Missing Partner Data: The partner data (such as vendor, customer, or business partner information) may not be maintained or may be incomplete in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing partner data.
  Authorization Issues: The user may not have the necessary authorizations to access the partner data.
  Configuration Issues: Incorrect configuration settings in the partner determination procedure or related settings may lead to this error.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the data model.
  
  Solutions:
  
  Check Partner Data: Verify that the partner data is correctly maintained in the system. This includes checking the relevant master data records (e.g., vendor or customer records) to ensure they are complete and active.
  Data Synchronization: If the system is integrated with other systems, ensure that data synchronization processes are functioning correctly. You may need to run data synchronization jobs or check for any errors in the integration.
  Authorization Check: Ensure that the user has the necessary authorizations to access the partner data. This may involve checking user roles and permissions.
  Configuration Review: Review the configuration settings related to partner determination and ensure they are set up correctly. This may involve checking the customizing settings in SPRO.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues or database inconsistencies.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like BP (Business Partner), MM01 (Create Material), or MM02 (Change Material) to check and maintain partner data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for guidance on managing partner data and troubleshooting related issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with SAP support or your internal SAP team for further assistance.