How To Fix /ACCGO/MCK_MAINT389 - Line item quantity is greater than CBC quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MCK_MAINT -

• Message number: 389

• Message text: Line item quantity is greater than CBC quantity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/MCK_MAINT389 - Line item quantity is greater than CBC quantity ?

  The SAP error message /ACCGO/MCK_MAINT389 indicating that "Line item quantity is greater than CBC quantity" typically arises in the context of the SAP system's handling of materials and inventory management, particularly when dealing with the Centralized Business Control (CBC) functionality.
  Cause:
  This error occurs when the quantity specified in a line item exceeds the available quantity in the Centralized Business Control (CBC) system. This can happen due to several reasons:
  
  Data Entry Error: The user may have mistakenly entered a quantity that is higher than what is available in the CBC.
  Inventory Discrepancies: There may be discrepancies in inventory records, such as unaccounted stock or incorrect stock levels.
  System Configuration Issues: There could be issues with the configuration of the CBC settings or the way quantities are being calculated or reported.
  Timing Issues: If there are concurrent transactions affecting inventory levels, it may lead to temporary discrepancies.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Line Item Quantity: Check the quantity entered in the line item and ensure it matches the available quantity in the CBC. Adjust the quantity if necessary.
  
  
  Check Inventory Levels: Review the inventory levels in the CBC to confirm the available stock. You can do this by running inventory reports or checking the material master data.
  
  
  Reconcile Inventory: If there are discrepancies, perform a reconciliation of the inventory. This may involve physical counts or adjustments in the system to ensure that the records match the actual stock.
  
  
  Review Configuration: If the issue persists, review the configuration settings related to CBC in your SAP system. Ensure that all settings are correctly defined and that there are no issues with the integration of different modules.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or updates that may address the issue.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you check inventory levels, such as MMBE (Stock Overview) or MB52 (List of Warehouse Stocks on Hand).
  SAP Notes: Check for any SAP Notes that may address this specific error or provide patches or updates that could resolve underlying issues.
  User Training: Ensure that users are trained on proper data entry practices to minimize the occurrence of such errors in the future.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.