How To Fix /ACCGO/MCK_MAINT355 - CBC amount is &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MCK_MAINT -

• Message number: 355

• Message text: CBC amount is &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/MCK_MAINT355 - CBC amount is &2 ?

  The SAP error message /ACCGO/MCK_MAINT355 CBC amount is &2 typically relates to issues in the context of the SAP Convergent Charging (SAP CC) module, particularly when dealing with the maintenance of charging data or configuration.
  Cause:
  
  
  Invalid CBC Amount: The error indicates that the amount specified for a Charge Back Calculation (CBC) is not valid. This could be due to:
  
  The amount being negative or zero when it should be positive.
  The amount exceeding predefined limits or thresholds set in the system.
  Incorrect data entry or configuration in the charging rules or parameters.
  
  
  
  Configuration Issues: There may be issues with the configuration of the charging model or rules that govern how amounts are calculated and processed.
  
  
  Data Integrity Issues: There could be inconsistencies or corruption in the data related to the charging process.
  
  
  Solution:
  
  
  Check the Amount: Review the amount specified in the transaction or configuration that triggered the error. Ensure that it is a valid positive number and within acceptable limits.
  
  
  Review Configuration: 
  
  Go through the configuration settings for the charging model and ensure that all parameters are set correctly.
  Check the rules related to CBC and ensure they are correctly defined.
  
  
  
  Data Validation: 
  
  Validate the data being processed to ensure there are no inconsistencies or errors.
  If necessary, run data integrity checks or reports to identify any anomalies.
  
  
  
  Consult Documentation: Refer to the SAP documentation for the specific version of SAP CC you are using. There may be specific guidelines or notes related to this error message.
  
  
  SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or updates if this is a known issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CC that may help in troubleshooting or configuration (e.g., /ACCGO/MCK_MAINT for maintenance).
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.