How To Fix /ACCGO/MCK_MAINT058 - Contract header data not available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/MCK_MAINT -

  • Message number: 058

  • Message text: Contract header data not available

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/MCK_MAINT058 - Contract header data not available ?

    The SAP error message /ACCGO/MCK_MAINT058 Contract header data not available typically occurs in the context of contract management within the SAP system, particularly when working with the SAP Convergent Charging (SAP CC) or similar modules. This error indicates that the system is unable to find the necessary header data for a contract that is being referenced or processed.

    Causes:

    1. Missing Contract Data: The contract header data may not have been created or may have been deleted.
    2. Incorrect Contract Number: The contract number being referenced may be incorrect or does not exist in the system.
    3. Authorization Issues: The user may not have the necessary permissions to access the contract data.
    4. Data Consistency Issues: There may be inconsistencies in the database or issues with data synchronization.
    5. Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to the inability to retrieve contract data.

    Solutions:

    1. Verify Contract Existence: Check if the contract number exists in the system. You can do this by navigating to the relevant transaction code (e.g., SE11 for data dictionary or SE16 for table display) and looking up the contract in the relevant tables (e.g., /ACCGO/MCK_CONTRACT).

    2. Check for Deletion: Ensure that the contract has not been marked for deletion or archived. If it has been archived, you may need to restore it or create a new contract.

    3. Correct Contract Number: Double-check the contract number being used in the transaction to ensure it is correct.

    4. User Authorizations: Ensure that the user has the necessary authorizations to access the contract data. This may involve checking roles and permissions in the user profile.

    5. Data Consistency Check: Run consistency checks or reports to identify any data integrity issues. This may involve using transaction codes like SE38 to run specific reports or programs designed to check data consistency.

    6. Configuration Review: Review the configuration settings related to contract management in the SAP system. Ensure that all necessary settings are correctly configured.

    7. Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.

    8. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide patches or additional insights into the error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SE38, and others that may help in troubleshooting.
    • SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific fixes or updates available.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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