How To Fix /ACCGO/LOAD_OUT036 - No tickets found for match &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/LOAD_OUT -

• Message number: 036

• Message text: No tickets found for match &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/LOAD_OUT036 - No tickets found for match &1 ?

  The SAP error message /ACCGO/LOAD_OUT036 No tickets found for match &1 typically occurs in the context of the SAP Convergent Charging (SAP CC) or related billing and charging processes. This error indicates that the system was unable to find any tickets (or records) that match the specified criteria for processing.
  Cause:
  
  No Matching Records: The most common cause is that there are no tickets available in the system that match the criteria specified in the transaction or process you are executing.
  Incorrect Parameters: The parameters or filters used to search for tickets may be incorrect or too restrictive, leading to no results being found.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules, leading to missing or unprocessed tickets.
  Timing Issues: If the tickets are expected to be generated or processed at a certain time, and the process is executed before that time, it may result in this error.
  
  Solution:
  
  Check Ticket Availability: Verify if there are any tickets available in the system that meet the criteria. You can do this by checking the relevant tables or using transaction codes that allow you to view tickets.
  Review Parameters: Ensure that the parameters or filters you are using to search for tickets are correct. Adjust them if necessary to broaden the search.
  Data Consistency Check: Perform a consistency check on the data to ensure that all necessary records are present and correctly processed.
  Reprocess or Retry: If the tickets are expected to be generated or processed at a later time, you may need to wait and then retry the operation.
  Consult Logs: Check the application logs or error logs for more detailed information about the error and any related issues that may provide further insights.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT team for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you view and manage tickets, such as /ACCGO/LOAD or other related transaction codes.
  Documentation: Review SAP documentation or help files related to the specific module you are working with, as they may provide additional context or troubleshooting steps.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the error message /ACCGO/LOAD_OUT036 No tickets found for match &1.