How To Fix /ACCGO/INV_UPDATE149 - Retrieving true-up details

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/INV_UPDATE -

• Message number: 149

• Message text: Retrieving true-up details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/INV_UPDATE149 - Retrieving true-up details ?

  The SAP error message /ACCGO/INV_UPDATE149 typically relates to issues encountered during the process of retrieving true-up details in the context of the SAP Convergent Invoicing (CI) or similar modules. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying processes.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the true-up process, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to errors when trying to retrieve true-up details.
  Authorization Issues: The user may not have the necessary authorizations to access the true-up details.
  System Performance: Performance issues or timeouts during the retrieval process can also trigger this error.
  Missing Master Data: Required master data (like customer or contract information) may be missing or incomplete.
  
  Solutions:
  
  Check Data Consistency: Verify the data related to the true-up process. Ensure that all necessary entries are present and correct.
  Review Configuration Settings: Check the configuration settings in the SAP system related to invoicing and true-up processes. Ensure they are set up correctly.
  User Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access the true-up details.
  System Performance: Monitor system performance and check for any issues that may be causing delays or timeouts. Consider optimizing queries or increasing system resources if necessary.
  Master Data Verification: Ensure that all required master data is complete and accurate. This includes checking customer records, contract details, and any other relevant data.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  Debugging: If you have access to development tools, consider debugging the process to identify the exact point of failure.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Convergent Invoicing or the specific module you are working with for detailed information on true-up processes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.