How To Fix /ACCGO/INV_UPDATE036 - Retrieving sales order details for material document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/INV_UPDATE -

• Message number: 036

• Message text: Retrieving sales order details for material document &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/INV_UPDATE036 - Retrieving sales order details for material document &1 ?

  The SAP error message /ACCGO/INV_UPDATE036 typically occurs during the process of updating or retrieving sales order details related to a material document. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Cause:
  
  Missing Sales Order Data: The sales order associated with the material document may not exist or may not be properly linked.
  Data Inconsistency: There could be inconsistencies in the data between the material document and the sales order.
  Authorization Issues: The user may not have the necessary authorizations to access the sales order details.
  Configuration Issues: There may be configuration issues in the system that prevent the retrieval of sales order details.
  System Errors: Temporary system errors or issues with the database can also lead to this error.
  
  Solution:
  
  Check Sales Order Existence: Verify that the sales order associated with the material document exists and is active.
  Review Material Document: Ensure that the material document is correctly linked to the sales order. You can check this in the material document details.
  Authorization Check: Ensure that the user has the necessary authorizations to access the sales order. This can be checked in the user roles and authorizations.
  Data Consistency Check: Use transaction codes like SE11 or SE16 to check the relevant tables for inconsistencies. You may need to run consistency checks or reports to identify issues.
  Configuration Review: Review the configuration settings related to sales orders and material documents to ensure they are set up correctly.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), MB03 (Display Material Document), and SE11 (Data Dictionary) for troubleshooting.
  SAP Notes: Search for SAP Notes related to /ACCGO/INV_UPDATE036 in the SAP Support Portal for any patches or updates that may address the issue.
  Documentation: Review SAP documentation for any specific configurations or settings that may be relevant to your business processes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.