How To Fix /ACCGO/FEE332 - Characteristic fees cannot be included in non-standard settlement

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/FEE -

• Message number: 332

• Message text: Characteristic fees cannot be included in non-standard settlement

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/FEE332 - Characteristic fees cannot be included in non-standard settlement ?

  The SAP error message /ACCGO/FEE332 Characteristic fees cannot be included in non-standard settlement typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an attempt to include characteristic fees in a non-standard settlement process, which is not allowed.
  Cause:
  
  Characteristic Fees: These are fees that are defined based on specific characteristics or attributes of a service or product. In SAP, certain fees are designed to be processed in standard settlement processes.
  Non-Standard Settlement: This refers to settlement processes that do not follow the predefined or standard rules and configurations set in the system. Non-standard settlements may involve custom logic or specific business requirements that do not accommodate characteristic fees.
  
  Solution:
  
  Review Settlement Configuration: Check the configuration settings for the settlement process in SAP. Ensure that the fees being included are compatible with the non-standard settlement process.
  Adjust Fee Types: If characteristic fees are not meant to be included in the non-standard settlement, consider adjusting the fee types or using standard fees that are allowed in the non-standard settlement.
  Modify Settlement Logic: If the business requirement necessitates the inclusion of characteristic fees, you may need to modify the settlement logic to accommodate these fees. This could involve custom development or adjustments in the configuration.
  Consult Documentation: Review SAP documentation or notes related to the specific version of SAP you are using. There may be specific guidelines or updates that address this issue.
  Engage SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates on handling characteristic fees in non-standard settlements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  Training and Documentation: Ensure that your team is trained on the nuances of settlement processes in SAP, especially when dealing with characteristic fees and non-standard settlements.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.