How To Fix /ACCGO/DGR240 - Search help values not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/DGR -

• Message number: 240

• Message text: Search help values not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/DGR240 - Search help values not found ?

  The SAP error message /ACCGO/DGR240 Search help values not found typically occurs in the context of the SAP General Ledger (G/L) accounting module, particularly when working with the Document Management System (DMS) or when trying to access certain search helps related to accounting documents.
  Cause:
  
  Missing Data: The error often indicates that the search help is unable to find any values that match the criteria specified in the search help. This could be due to missing or incomplete data in the relevant tables.
  Configuration Issues: There may be issues with the configuration of the search help itself, such as incorrect settings or missing entries in the relevant customizing tables.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain data, leading to the inability to retrieve search help values.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the SAP system itself.
  
  Solution:
  
  Check Data: Verify that the data you are trying to search for actually exists in the relevant tables. You can do this by checking the underlying database tables directly.
  Review Configuration: Check the configuration of the search help in transaction SE11 (Data Dictionary) or SE80 (Object Navigator). Ensure that the search help is correctly defined and that all necessary tables and fields are included.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data. You can check this in transaction SU53 (Authorization Check) after the error occurs.
  Debugging: If you have access to debugging tools, you can use transaction SE37 to analyze the function module associated with the search help to identify any issues in the logic.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  Consult Documentation: Review the SAP documentation for any specific requirements or configurations related to the search help you are using.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SU53 (Authorization Check).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and potentially resolve the /ACCGO/DGR240 Search help values not found error in SAP.