How To Fix /ACCGO/DGR123 - Quantity at destination cannot be zero

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/DGR -

• Message number: 123

• Message text: Quantity at destination cannot be zero

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/DGR123 - Quantity at destination cannot be zero ?

  The SAP error message /ACCGO/DGR123 Quantity at destination cannot be zero typically occurs in the context of the SAP system when dealing with goods movements, particularly in the area of logistics or inventory management. This error indicates that there is an attempt to process a transaction where the quantity being transferred or moved to a destination is zero, which is not allowed.
  Cause:
  
  Incorrect Quantity Input: The most common cause is that the user has entered a quantity of zero for a goods movement or transfer.
  Data Entry Error: There may be a mistake in the data entry process, where the quantity was not properly specified.
  Configuration Issues: There could be issues with the configuration of the movement types or the settings in the system that do not allow for zero quantities.
  Business Logic: The business process may inherently require that a quantity greater than zero is specified for certain transactions.
  
  Solution:
  
  Check Quantity Input: Review the transaction and ensure that the quantity being entered for the destination is greater than zero. If you intended to transfer a certain quantity, make sure that it is correctly specified.
  Review Transaction Type: Ensure that the type of transaction you are trying to perform allows for the movement of goods. Some transactions may not permit zero quantities.
  Consult Documentation: Refer to the relevant SAP documentation or user manuals for guidance on the specific transaction you are working with.
  System Configuration: If you suspect a configuration issue, consult with your SAP administrator or technical team to review the movement types and settings in the system.
  Error Logs: Check the error logs for additional details that may provide more context about the error.
  
  Related Information:
  
  Movement Types: Familiarize yourself with the movement types in SAP, as they dictate how goods are moved and what quantities are permissible.
  User Roles and Permissions: Ensure that the user has the appropriate permissions to perform the transaction.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Training: If this error is common among users, consider providing additional training on the relevant processes to minimize data entry errors.
  
  If the issue persists after checking these aspects, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.