How To Fix /ACCGO/DGR090 - N2 records posted; ticket key &1, doc no. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/DGR -

• Message number: 090

• Message text: N2 records posted; ticket key &1, doc no. &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/DGR090 - N2 records posted; ticket key &1, doc no. &2 ?

  The SAP error message /ACCGO/DGR090 N2 records posted; ticket key &1, doc no. &2 typically relates to issues in the context of the SAP General Ledger or the SAP Accounting system, particularly when dealing with document postings in the context of the SAP Convergent Charging or SAP Convergent Invoicing modules.
  Cause:
  
  
  Duplicate Posting: This error often indicates that there are multiple records (N2 records) that have been posted for the same ticket key and document number. This can happen due to:
  
  A system error or bug that caused the same transaction to be processed multiple times.
  Manual intervention where the same document was posted more than once.
  Issues with the integration between different SAP modules or external systems.
  
  
  
  Data Integrity Issues: There may be inconsistencies in the data that prevent the system from processing the records correctly.
  
  
  Configuration Issues: Incorrect configuration settings in the SAP system related to document handling or posting rules.
  
  
  Solution:
  
  
  Check for Duplicate Records: 
  
  Use transaction codes like FB03 (Display Document) or SE16N (Data Browser) to check for existing records with the same ticket key and document number.
  If duplicates are found, determine the correct record to keep and delete or reverse the unnecessary duplicates.
  
  
  
  Review System Logs: 
  
  Check the application logs (transaction SLG1) for any related error messages or warnings that could provide more context on why the duplicates were created.
  
  
  
  Data Consistency Check: 
  
  Run consistency checks on the relevant tables to ensure that there are no data integrity issues. This may involve using specific SAP reports or tools designed for data validation.
  
  
  
  Configuration Review: 
  
  Review the configuration settings in the relevant modules to ensure that they are set up correctly. This may involve consulting with your SAP Basis or functional team.
  
  
  
  Consult SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates that resolve known issues.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03, SE16N, SLG1, and others that may help in diagnosing the issue.
  Documentation: Review SAP documentation related to the specific modules you are working with (e.g., SAP Convergent Charging, SAP General Ledger).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.