How To Fix /ACCGO/DGR043 - Ticket key &1 has already been generated

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/DGR -

• Message number: 043

• Message text: Ticket key &1 has already been generated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/DGR043 - Ticket key &1 has already been generated ?

  The SAP error message /ACCGO/DGR043 Ticket key &1 has already been generated typically occurs in the context of the SAP system when dealing with ticketing or document generation processes, particularly in the area of accounting or logistics. This error indicates that a ticket with the specified key (represented by &1) has already been created in the system, and the system does not allow the generation of duplicate tickets.
  Cause:
  
  
  Duplicate Ticket Generation: The most common cause of this error is an attempt to create a ticket that already exists in the system. This can happen due to:
  
  User error, where the same ticket is submitted multiple times.
  A system or process that inadvertently triggers the creation of the same ticket more than once.
  A previous transaction that was not completed properly, leaving the ticket in a state that prevents new entries.
  
  
  
  Data Integrity Issues: There may be issues with data integrity or synchronization in the system, leading to the perception that a ticket is already generated when it should not be.
  
  
  Solution:
  
  
  Check Existing Tickets: Verify if the ticket with the specified key already exists in the system. You can do this by searching for the ticket in the relevant transaction or report.
  
  
  Review Transaction Logs: Look into the transaction logs or history to see if there were any previous attempts to create the ticket. This can help identify if the ticket was indeed created or if there was an error in the process.
  
  
  Correct the Process: If the ticket was created in error, you may need to delete or correct the existing ticket before attempting to create a new one. Ensure that the process for ticket generation is followed correctly to avoid duplicates.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for the specific module you are working with. There may be specific guidelines or troubleshooting steps for handling ticket generation errors.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance. They may have additional tools or insights to help diagnose and resolve the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes that pertain to ticket generation in your SAP environment.
  User Permissions: Ensure that the user attempting to create the ticket has the necessary permissions to do so.
  System Configuration: Check if there are any specific configurations or settings in your SAP system that might affect ticket generation.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.