How To Fix /ACCGO/CPE_MAPPING016 - Fatal error detected in pricing aspects mapping; contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CPE_MAPPING -

• Message number: 016

• Message text: Fatal error detected in pricing aspects mapping; contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CPE_MAPPING016 - Fatal error detected in pricing aspects mapping; contact SAP ?

  The SAP error message /ACCGO/CPE_MAPPING016 Fatal error detected in pricing aspects mapping; contact SAP typically indicates an issue related to the mapping of pricing aspects in the SAP system, particularly in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error can arise due to various reasons, including configuration issues, data inconsistencies, or bugs in the system.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration in the pricing aspects or mapping settings can lead to this error.
  Data Inconsistencies: Inconsistent or missing data in the pricing tables or related master data can trigger this error.
  Custom Code: If there are custom enhancements or modifications in the pricing logic, they might not be functioning correctly.
  Version Issues: The error might be related to a specific version of SAP CC or CI that has known bugs or issues.
  Transport Issues: If the system has recently undergone a transport of changes, it might have introduced inconsistencies.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for pricing aspects in SAP CC or CI. Ensure that all necessary mappings are correctly set up.
  Data Validation: Validate the data in the pricing tables and ensure that all required fields are populated correctly. Look for any inconsistencies or missing entries.
  Review Custom Code: If there are any custom developments related to pricing, review the code for errors or issues that might be causing the problem.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches or updates may resolve the issue.
  Debugging: If you have access to the development environment, consider debugging the pricing mapping process to identify the exact point of failure.
  Contact SAP Support: If the issue persists after checking the above points, it may be necessary to contact SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for SAP CC or CI for detailed information on pricing configuration and mapping.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message you are encountering.