How To Fix /ACCGO/CPE_ACM_UI050 - Total Flat Price cannot be negative

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CPE_ACM_UI -

• Message number: 050

• Message text: Total Flat Price cannot be negative

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CPE_ACM_UI050 - Total Flat Price cannot be negative ?

  The SAP error message /ACCGO/CPE_ACM_UI050 Total Flat Price cannot be negative typically occurs in the context of the SAP Convergent Charging (SAP CC) module, which is used for charging and billing in telecommunications and other industries. This error indicates that the total flat price calculated for a service or product is negative, which is not allowed.
  Cause:
  
  Incorrect Configuration: The pricing configuration for a product or service may have been set incorrectly, leading to a negative total flat price.
  Data Entry Errors: There may be errors in the data entry for pricing, discounts, or other related fields that contribute to the calculation of the total flat price.
  Discounts and Promotions: If discounts or promotions are applied incorrectly, they may result in a total that is less than zero.
  Calculation Logic: There may be issues in the calculation logic or formulas used to derive the total flat price, especially if custom logic has been implemented.
  
  Solution:
  
  Review Pricing Configuration: Check the pricing configuration for the relevant product or service in SAP CC. Ensure that all pricing elements (base price, discounts, taxes, etc.) are set correctly.
  Validate Data Entries: Go through the data entries related to the transaction that triggered the error. Look for any negative values or incorrect entries that could lead to a negative total.
  Check Discounts and Promotions: Review any discounts or promotions applied to the service. Ensure that they are configured correctly and do not exceed the base price.
  Debug Calculation Logic: If custom logic is used for pricing calculations, review the code to ensure that it correctly handles all scenarios and does not produce negative values.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on pricing configurations and common issues related to pricing errors.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on pricing configurations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that no new issues arise from the changes made.
  
  If the problem persists after following these steps, it may be necessary to involve SAP support or a consultant with expertise in SAP Convergent Charging for further investigation.