How To Fix /ACCGO/CPE_ACM_UI034 - Error in determining conditions; check pricing configuration

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CPE_ACM_UI -

• Message number: 034

• Message text: Error in determining conditions; check pricing configuration

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CPE_ACM_UI034 - Error in determining conditions; check pricing configuration ?

  The SAP error message /ACCGO/CPE_ACM_UI034 indicates an issue with determining pricing conditions in the system. This error typically arises in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where pricing configurations are crucial for billing and invoicing processes.
  Cause:
  
  
  Missing or Incorrect Pricing Conditions: The error often occurs when the system cannot find the necessary pricing conditions for a specific transaction. This could be due to missing entries in the pricing configuration or incorrect condition records.
  
  
  Configuration Issues: There may be issues in the pricing configuration settings, such as incorrect condition types, access sequences, or condition tables.
  
  
  Master Data Issues: The relevant master data (like customer master, material master, etc.) may not be set up correctly, leading to the inability to determine pricing.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the pricing conditions.
  
  
  Solution:
  
  
  Check Pricing Configuration:
  
  Go to the pricing configuration in the SAP system (transaction codes like SPRO for configuration).
  Verify that the necessary condition types, access sequences, and condition tables are correctly set up.
  
  
  
  Review Condition Records:
  
  Use transaction VK11 or VK12 to check if the condition records for the relevant pricing conditions exist and are correctly maintained.
  Ensure that the validity dates of the condition records are appropriate.
  
  
  
  Check Master Data:
  
  Ensure that the relevant master data (customer, material, etc.) is correctly maintained and that all necessary fields are filled out.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the pricing conditions. This can be checked with the help of a security administrator.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the pricing determination process to identify where it fails. This may require technical expertise.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to pricing configuration and the specific error message for additional insights.
  
  
  
  Related Information:
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on pricing configuration and troubleshooting.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /ACCGO/CPE_ACM_UI034. If the problem persists, consider reaching out to SAP support for further assistance.