How To Fix /ACCGO/CPE_ACM_UI028 - Unpriced quantity is negative; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CPE_ACM_UI -

• Message number: 028

• Message text: Unpriced quantity is negative; see long text

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CPE_ACM_UI028 - Unpriced quantity is negative; see long text ?

  The SAP error message /ACCGO/CPE_ACM_UI028 indicates that there is an issue with unpriced quantities in the system, specifically that the unpriced quantity is negative. This typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where pricing and billing processes are managed.
  Cause:
  
  Negative Unpriced Quantity: The error suggests that there is a calculation or data entry issue leading to a negative value for unpriced quantities. This can happen due to:
  
  Incorrect configuration of pricing conditions.
  Data inconsistencies in the billing documents or service orders.
  Manual adjustments or incorrect entries in the pricing logic.
  Issues with the integration between different modules (e.g., Sales and Distribution, Finance).
  
  
  
  Solution:
  
  
  Check Configuration: Review the pricing configuration in the system to ensure that all conditions are set up correctly. This includes checking:
  
  Pricing procedures.
  Condition records.
  Discounts or surcharges that may be incorrectly applied.
  
  
  
  Review Data Entries: Look for any manual entries or adjustments that may have led to the negative unpriced quantity. Ensure that all relevant documents (e.g., sales orders, service orders) are correctly entered and processed.
  
  
  Analyze Billing Documents: Check the billing documents associated with the transaction. Ensure that all items are correctly priced and that there are no discrepancies.
  
  
  Consult Long Text: The error message suggests checking the long text for more details. This can provide specific guidance on what might be causing the issue and how to resolve it.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the negative quantity is being calculated. This may require technical expertise in SAP.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. If necessary, contact SAP support for assistance.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
  
  VF03 (Display Billing Document)
  VA03 (Display Sales Order)
  SE80 (Object Navigator for debugging)
  
  
  
  Documentation: Review SAP documentation related to pricing and billing processes in SAP CC or CI for best practices and configuration guidelines.
  
  
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.