How To Fix /ACCGO/CPE_ACM_UI021 - Price fixation rule not found for condition &1; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CPE_ACM_UI -

• Message number: 021

• Message text: Price fixation rule not found for condition &1; see long text

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CPE_ACM_UI021 - Price fixation rule not found for condition &1; see long text ?

  The SAP error message /ACCGO/CPE_ACM_UI021 Price fixation rule not found for condition &1; see long text typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system is unable to find a price fixation rule for a specific condition type that is being processed.
  Cause:
  
  Missing Price Fixation Rule: The most common cause of this error is that the price fixation rule for the specified condition type (represented by &1) has not been defined in the system.
  Configuration Issues: There may be issues with the configuration settings related to pricing or condition types in the SAP system.
  Data Inconsistencies: There could be inconsistencies in the master data or transactional data that prevent the system from finding the appropriate pricing rules.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the pricing rules.
  
  Solution:
  
  
  Define Price Fixation Rule:
  
  Go to the relevant configuration transaction in SAP (usually in the SPRO transaction).
  Navigate to the section for defining price fixation rules.
  Ensure that a price fixation rule exists for the condition type indicated in the error message.
  
  
  
  Check Configuration:
  
  Review the configuration settings for pricing and condition types to ensure they are set up correctly.
  Make sure that the condition type is active and properly linked to the pricing procedure.
  
  
  
  Review Master Data:
  
  Check the master data related to the pricing conditions, such as customer master records, material master records, or service master records, to ensure that they are correctly maintained.
  
  
  
  Check Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access the pricing rules and related data.
  
  
  
  Consult Long Text:
  
  The error message suggests checking the long text for more details. You can do this by navigating to the error message in the SAP GUI and viewing the long text for additional context or specific instructions.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the system is failing to find the price fixation rule.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review the official SAP documentation for Convergent Charging or Invoicing for more details on pricing configuration and rules.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  If the problem continues after following these steps, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP pricing and configuration.