How To Fix /ACCGO/CMN_SANITYCHK014 - Provide the complete sales area


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/CMN_SANITYCHK -

  • Message number: 014

  • Message text: Provide the complete sales area

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/CMN_SANITYCHK014 - Provide the complete sales area ?

    The SAP error message /ACCGO/CMN_SANITYCHK014 typically indicates that there is an issue with the sales area configuration in the system. This error is often related to missing or incomplete data in the sales area settings, which can prevent certain transactions from being processed correctly.

    Cause:

    The error message /ACCGO/CMN_SANITYCHK014 usually arises due to one or more of the following reasons:

    1. Incomplete Sales Area Configuration: The sales area (which consists of the sales organization, distribution channel, and division) may not be fully defined in the system.
    2. Missing Master Data: Related master data such as customer master records, material master records, or pricing conditions may be missing or incorrectly configured for the specified sales area.
    3. Inconsistent Data: There may be inconsistencies in the data related to the sales area, such as mismatched or missing entries in the relevant tables.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Sales Area Configuration:

      • Go to the transaction code OVX5 (or SPRO -> Sales and Distribution -> Sales -> Sales Area -> Define Sales Area) and verify that the sales area is correctly defined.
      • Ensure that the sales organization, distribution channel, and division are properly set up.
    2. Verify Master Data:

      • Check the customer master data using transaction code XD03 (Display Customer) to ensure that the customer is assigned to the correct sales area.
      • Check the material master data using transaction code MM03 (Display Material) to ensure that the material is available for the sales area.
      • Review pricing conditions using transaction code VK13 (Display Condition) to ensure that pricing is set up for the sales area.
    3. Check for Inconsistencies:

      • Use transaction code SE16 to access relevant tables (like KNA1, KNB1, MARA, etc.) and check for any inconsistencies or missing entries related to the sales area.
    4. Consult Documentation:

      • Review SAP documentation or notes related to the specific error message for any additional guidance or updates.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Sales Area Definition: A sales area is a combination of sales organization, distribution channel, and division. It is essential for processing sales transactions in SAP.
    • Master Data: In SAP, master data refers to the core data that is essential for operations in a business. This includes customer data, material data, vendor data, etc.
    • Transaction Codes: Familiarity with relevant transaction codes can help in quickly navigating to the necessary configuration and data checks.

    By following these steps, you should be able to identify and resolve the issue related to the error message /ACCGO/CMN_SANITYCHK014.

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