How To Fix /ACCGO/CMN045 - For sales-side contracts, use Alternate Customer on Optionalities tab

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CMN -

• Message number: 045

• Message text: For sales-side contracts, use Alternate Customer on Optionalities tab

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CMN045 - For sales-side contracts, use Alternate Customer on Optionalities tab ?

  The SAP error message /ACCGO/CMN045 typically occurs in the context of sales-side contracts when there is an issue with the customer data configuration. This error indicates that the system requires the use of an "Alternate Customer" on the Optionalities tab of the contract.
  Cause:
  The error is triggered when:
  
  The contract is set up in a way that requires an alternate customer, but none has been specified.
  The customer data in the contract does not meet the necessary criteria for processing.
  There may be a configuration issue in the contract settings or the customer master data.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Contract Configuration:
  
  Navigate to the contract in question and go to the Optionalities tab.
  Look for the "Alternate Customer" field and ensure that it is filled in with the appropriate customer data.
  
  
  
  Specify an Alternate Customer:
  
  If the field is empty, enter the relevant alternate customer information. This could be a different customer that is authorized to handle the contract or a related entity.
  
  
  
  Review Customer Master Data:
  
  Ensure that the customer master data is correctly set up and that the alternate customer exists in the system.
  Check for any missing or incorrect information in the customer master that could be causing the issue.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to sales contracts and customer data to ensure compliance with the required settings.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA42 (Change Contract) or VA41 (Create Contract) to navigate and modify contracts.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary permissions to modify contracts and customer data.
  
  By following these steps, you should be able to resolve the error message /ACCGO/CMN045 and successfully process your sales-side contracts.