How To Fix /ACCGO/CMGL_APPL197 - Could not find pricing data

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CMGL_APPL -

• Message number: 197

• Message text: Could not find pricing data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CMGL_APPL197 - Could not find pricing data ?

  The SAP error message /ACCGO/CMGL_APPL197 Could not find pricing data typically occurs in the context of the SAP system when there is an issue related to pricing data for a specific application or transaction. This error can arise in various scenarios, such as during the creation of a sales order, invoice, or when processing financial transactions.
  Causes:
  
  
  Missing Pricing Conditions: The pricing conditions required for the transaction may not be maintained in the system. This could be due to missing condition records in the pricing tables.
  
  
  Incorrect Master Data: The master data for the customer, material, or service may not be set up correctly, leading to the inability to retrieve pricing information.
  
  
  Pricing Procedure Issues: The pricing procedure assigned to the transaction may not be configured correctly, or it may not include the necessary condition types.
  
  
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the pricing data.
  
  
  Solutions:
  
  
  Check Pricing Conditions: Verify that the necessary pricing conditions are maintained in the system. You can do this by navigating to the condition records (transaction codes like VK11, VK12, or VK13 for sales pricing).
  
  
  Review Master Data: Ensure that the master data for the customer and material is complete and accurate. Check the customer master (transaction code XD03) and material master (transaction code MM03) for any missing information.
  
  
  Examine Pricing Procedure: Review the pricing procedure assigned to the transaction. Ensure that it includes all necessary condition types and that the sequence is correct.
  
  
  Check for Data Inconsistencies: Use transaction codes like SE16 or SE11 to check the relevant tables for any inconsistencies or missing entries.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to access and view pricing data. This may involve checking roles and authorizations in transaction PFCG.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13, XD03, MM03, SE16, and PFCG.
  SAP Documentation: Refer to SAP Help documentation for detailed information on pricing procedures and condition records.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP support team or consult with an SAP expert for further investigation.