How To Fix /ACCGO/CCK_TOLERANCE036 - Contract &1, item &2: Tolerance item data not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CCK_TOLERANCE -

• Message number: 036

• Message text: Contract &1, item &2: Tolerance item data not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CCK_TOLERANCE036 - Contract &1, item &2: Tolerance item data not found ?

  The SAP error message /ACCGO/CCK_TOLERANCE036 indicates that there is an issue related to tolerance item data for a specific contract and item. This error typically arises in the context of contract management and can occur when the system is unable to find the necessary tolerance data for the specified contract and item.
  Cause:
  
  Missing Tolerance Data: The most common cause of this error is that the tolerance item data for the specified contract and item is not maintained in the system. This could be due to incorrect configuration or missing entries in the relevant tables.
  Incorrect Contract or Item: The contract number or item number specified in the error message may be incorrect or may not exist in the system.
  Configuration Issues: There may be issues with the configuration settings related to tolerance management in the SAP system.
  
  Solution:
  
  Check Tolerance Data: Verify if the tolerance item data is maintained for the specified contract and item. You can do this by navigating to the relevant transaction codes (e.g., ME33K for displaying contracts) and checking the details.
  Maintain Tolerance Data: If the tolerance data is missing, you will need to create or maintain the necessary entries. This can typically be done in the configuration settings for tolerance management.
  Verify Contract and Item: Ensure that the contract number and item number are correct. If they are incorrect, correct them and try again.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP Basis or configuration team to review the settings related to tolerance management.
  Check Authorization: Ensure that you have the necessary authorizations to view or maintain the tolerance data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME33K (Display Contract), ME32K (Change Contract), and SPRO (Customizing).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that can resolve the issue.
  Documentation: Review SAP documentation on contract management and tolerance settings to understand how to properly configure and maintain these settings.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal SAP support team for further assistance.