How To Fix /ACCGO/CCK_DPQS382 - Base net calc. can only be used if base net flag is set previously

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CCK_DPQS -

• Message number: 382

• Message text: Base net calc. can only be used if base net flag is set previously

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CCK_DPQS382 - Base net calc. can only be used if base net flag is set previously ?

  The SAP error message /ACCGO/CCK_DPQS382 indicates that there is an issue with the configuration of the base net calculation in the context of the SAP Convergent Charging (SAP CC) application. This error typically arises when the system attempts to perform a base net calculation without the necessary prerequisite settings being in place.
  Cause:
  The error occurs when the base net calculation is invoked, but the required "base net flag" has not been set in the relevant configuration or during the execution of the charging process. This flag is essential for the system to understand that it should perform a base net calculation.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Ensure that the base net flag is correctly set in the relevant charging configuration. This may involve checking the charging plans, rate plans, or any other relevant configuration settings in SAP CC.
  
  
  
  Review Charging Logic:
  
  If you are using custom charging logic or scripts, verify that the logic correctly sets the base net flag before attempting to perform the base net calculation.
  
  
  
  Update the Charging Process:
  
  If the error occurs during a specific charging process, review the process to ensure that it includes the necessary steps to set the base net flag.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for SAP Convergent Charging to understand the requirements for base net calculations and the specific configuration settings needed.
  
  
  
  Testing:
  
  After making the necessary changes, conduct tests to ensure that the base net calculation can be performed without triggering the error.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or consulting with an SAP expert who specializes in SAP Convergent Charging for further assistance.
  
  
  
  Related Information:
  
  SAP Convergent Charging (SAP CC): This is a solution that allows service providers to manage complex charging scenarios for various services.
  Base Net Calculation: This is a method used to calculate the net amount for a service after applying discounts, taxes, and other adjustments.
  Error Logs: Check the error logs in SAP CC for additional details that may help in diagnosing the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /ACCGO/CCK_DPQS382.