How To Fix /ACCGO/CCK_DPQS311 - Basis charge type is not allowed for DPQS volume schedules

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CCK_DPQS -

• Message number: 311

• Message text: Basis charge type is not allowed for DPQS volume schedules

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CCK_DPQS311 - Basis charge type is not allowed for DPQS volume schedules ?

  The SAP error message /ACCGO/CCK_DPQS311 indicates that there is an issue with the basis charge type being used for DPQS (Dynamic Pricing and Quotation System) volume schedules. This error typically arises in the context of energy or utility billing processes where specific charge types are expected for certain types of volume schedules.
  Cause:
  The error is caused by the use of an incorrect or unsupported basis charge type for the volume schedule in question. This can happen due to:
  
  Configuration Issues: The charge type may not be configured correctly in the system for the specific volume schedule.
  Data Entry Errors: Incorrect data entry when creating or modifying the volume schedule.
  Business Rules: The business rules defined in the system may restrict certain charge types from being used with specific volume schedules.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for the charge types in the SAP system. Ensure that the charge type you are trying to use is allowed for the specific volume schedule.
  Navigate to the relevant configuration settings in the SAP system (usually found in the customizing settings under the relevant module).
  
  
  
  Verify Charge Type:
  
  Confirm that the charge type you are using is appropriate for the volume schedule. You may need to consult with your business process owner or SAP functional consultant to understand the valid charge types for your scenario.
  
  
  
  Adjust Volume Schedule:
  
  If the charge type is indeed incorrect, modify the volume schedule to use a valid charge type that is allowed for DPQS volume schedules.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the DPQS module and charge types. This may provide insights into the expected configurations and restrictions.
  
  
  
  Testing:
  
  After making the necessary changes, test the volume schedule again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
  
  SPRO for configuration settings.
  SE11 for data dictionary to check table definitions.
  SE80 for object navigator to explore related objects.
  
  
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in the DPQS module for further assistance.