How To Fix /ACCGO/CCK_DPQS069 - Rate should be blank for reject or negotiate range

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CCK_DPQS -

• Message number: 069

• Message text: Rate should be blank for reject or negotiate range

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CCK_DPQS069 - Rate should be blank for reject or negotiate range ?

  The SAP error message /ACCGO/CCK_DPQS069 Rate should be blank for reject or negotiate range typically occurs in the context of the SAP Convergent Charging (SAP CC) module, which is used for charging and billing in telecommunications and other industries. This error indicates that there is an issue with the configuration of rate plans, specifically when dealing with reject or negotiate ranges.
  Cause:
  The error is triggered when a rate is defined for a reject or negotiate range in a charging configuration. In SAP CC, reject and negotiate ranges are meant to handle scenarios where a charge is not applicable or where a negotiation occurs, and as such, they should not have any associated rates. If a rate is mistakenly assigned to these ranges, the system will generate this error.
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Check Rate Configuration:
  
  Navigate to the rate plans in your SAP CC configuration.
  Identify the reject or negotiate ranges that are causing the error.
  
  
  
  Remove Rates:
  
  Ensure that the rate fields for these reject or negotiate ranges are left blank. If there are any rates defined, remove them.
  
  
  
  Validate Changes:
  
  After making the necessary changes, validate the configuration to ensure that there are no other errors.
  
  
  
  Test the Configuration:
  
  Perform a test transaction that would trigger the reject or negotiate range to confirm that the error no longer occurs.
  
  
  
  Transport Changes:
  
  If you are working in a development environment, ensure that the changes are transported to the production environment following your organization's change management process.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Convergent Charging documentation for detailed information on rate configuration and handling reject/negotiation ranges.
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates related to this error.
  Community Forums: Engage with SAP community forums or support channels for shared experiences and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to resolve the error and ensure that your rate configurations are set up correctly for reject and negotiate ranges.