How To Fix /ACCGO/CCK_CANCL114 - Quantity to be cancelled cannot be zero or negative

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CCK_CANCL -

• Message number: 114

• Message text: Quantity to be cancelled cannot be zero or negative

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CCK_CANCL114 - Quantity to be cancelled cannot be zero or negative ?

  The SAP error message /ACCGO/CCK_CANCL114 Quantity to be cancelled cannot be zero or negative typically occurs in the context of canceling a document or transaction in the SAP system, particularly in the area of financial accounting or controlling. This error indicates that the system is trying to process a cancellation for a quantity that is either zero or negative, which is not allowed.
  Cause:
  
  Incorrect Input: The user may have entered a quantity of zero or a negative number when attempting to cancel a transaction.
  Data Integrity Issues: There may be issues with the data integrity in the system, where the quantity to be canceled is not correctly reflected.
  Business Logic: The business rules defined in the system may not allow for the cancellation of transactions that do not have a valid quantity.
  
  Solution:
  
  Check Input Values: Ensure that the quantity you are trying to cancel is greater than zero. If you intended to cancel a specific quantity, make sure to enter the correct value.
  Review Transaction Details: Look at the original transaction to confirm the quantity that was posted. If the original transaction had a quantity of zero or was incorrectly posted, you may need to correct that first.
  Consult Documentation: Review any relevant documentation or user manuals for the specific transaction you are working with to ensure you are following the correct procedure.
  System Configuration: If you believe the error is due to a system configuration issue, consult with your SAP administrator or technical team to review the configuration settings related to cancellations.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to the process you are working on (e.g., FB08 for document reversal).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Roles and Permissions: Ensure that you have the necessary permissions to perform cancellation actions in the system, as restrictions may lead to unexpected errors.
  
  If the issue persists after checking these aspects, it may be beneficial to reach out to your SAP support team for further assistance.