How To Fix /ACCGO/CCK_CANCL097 - Cannot change customer for contract line item &1; call-off exists

/ACCGO/CCK_CANCL097 - Overview

• Message type: E = Error

• Message class: /ACCGO/CCK_CANCL -

• Message number: 097

• Message text: Cannot change customer for contract line item &1; call-off exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CCK_CANCL097 - Cannot change customer for contract line item &1; call-off exists ?

  The SAP error message /ACCGO/CCK_CANCL097 indicates that there is an issue with changing the customer for a contract line item because a call-off exists. This typically occurs in the context of contract management within SAP, particularly when dealing with contracts that have associated call-off orders or deliveries.
  
  Cause:
  The error arises when you attempt to change the customer associated with a contract line item that has already been linked to a call-off. A call-off is a specific request for goods or services that is made against a contract. Since the call-off is tied to the original customer, changing the customer on the contract line item would create inconsistencies in the data and potentially affect the integrity of the contract and its associated transactions.
  
  Solution:
  To resolve this error, you can consider the following approaches:
  
  
  Check Call-Offs: Review the call-offs associated with the contract line item. You may need to cancel or modify the call-offs before