How To Fix /ACCGO/CAS_STL_LOGIC516 - Settlement reject attempted, approval queue &1 has been deleted

/ACCGO/CAS_STL_LOGIC516 - Overview

• Message type: E = Error

• Message class: /ACCGO/CAS_STL_LOGIC -

• Message number: 516

• Message text: Settlement reject attempted, approval queue &1 has been deleted

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_STL_LOGIC516 - Settlement reject attempted, approval queue &1 has been deleted ?

  The SAP error message /ACCGO/CAS_STL_LOGIC516 indicates that a settlement reject was attempted, but the approval queue specified (denoted as &1 in the message) has been deleted. This typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where settlements and approvals are part of the billing and revenue management processes.
  
  Cause:
  
  Deleted Approval Queue: The most direct cause of this error is that the approval queue referenced in the settlement process has been deleted or is no longer available in the system.
  Data Integrity Issues: There may be inconsistencies in the data, such as orphaned records or incomplete transactions that reference a non-existent approval queue.
  Configuration Changes: Changes in configuration settings or updates to the system that affect the approval process may lead to this error.
  
  
  Solution:
  
  Check Approval Queue: Verify if the approval queue referenced in the error message still exists. You can do this by