How To Fix /ACCGO/CAS_STL_LOGIC513 - Apprv. queue &1 running in background; settlement rejected

/ACCGO/CAS_STL_LOGIC513 - Overview

• Message type: E = Error

• Message class: /ACCGO/CAS_STL_LOGIC -

• Message number: 513

• Message text: Apprv. queue &1 running in background; settlement rejected

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_STL_LOGIC513 - Apprv. queue &1 running in background; settlement rejected ?

  The SAP error message /ACCGO/CAS_STL_LOGIC513 indicates that there is an issue with the approval queue for a settlement process that is running in the background, and as a result, the settlement has been rejected. This error typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, which are used for managing complex billing and charging scenarios.
  
  Cause:
  
  Approval Queue Issues: The approval queue may be stuck or not processing correctly, leading to a rejection of the settlement.
  Configuration Errors: There may be configuration issues in the approval process or in the settlement logic.
  Missing Authorizations: The user or process attempting to approve the settlement may lack the necessary authorizations.
  Data Inconsistencies: There could be inconsistencies or errors in the data being processed, such as missing or incorrect information.
  System Performance: If the system is under heavy load, it may not be able to process the approval queue