How To Fix /ACCGO/CAS_STL_LOGIC271 - Adjustment/return/diversion settlement cannot be reversed

/ACCGO/CAS_STL_LOGIC271 - Overview

• Message type: E = Error

• Message class: /ACCGO/CAS_STL_LOGIC -

• Message number: 271

• Message text: Adjustment/return/diversion settlement cannot be reversed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_STL_LOGIC271 - Adjustment/return/diversion settlement cannot be reversed ?

  The SAP error message /ACCGO/CAS_STL_LOGIC271 indicates that an adjustment, return, or diversion settlement cannot be reversed. This error typically arises in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, which are used for managing complex billing scenarios.
  
  Cause:
  
  Settlement Status: The settlement you are trying to reverse may already be in a finalized state, meaning it cannot be altered or reversed.
  Dependencies: There may be dependencies on other transactions or settlements that prevent the reversal.
  Business Rules: Certain business rules or configurations may restrict the reversal of specific types of settlements.
  Data Integrity: The system may have detected inconsistencies or issues with the data related to the settlement.
  
  
  Solution:
  
  Check Settlement Status: Verify the status of the settlement you are trying to reverse. If it is finalized, you may need to follow a different process to correct the issue.
  Review Dependencies: Look for any related transactions or settlements that might