How To Fix /ACCGO/CAS_STL_LOGIC223 - Divide by zero error occured as per unit quantity is zero in pricing data

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_STL_LOGIC -

• Message number: 223

• Message text: Divide by zero error occured as per unit quantity is zero in pricing data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_STL_LOGIC223 - Divide by zero error occured as per unit quantity is zero in pricing data ?

  The SAP error message /ACCGO/CAS_STL_LOGIC223 indicating a "Divide by zero error occurred as per unit quantity is zero in pricing data" typically arises in the context of pricing calculations within the SAP system, particularly in the area of SAP S/4HANA or SAP Convergent Charging (SAP CC). This error occurs when the system attempts to perform a division operation where the denominator (in this case, the unit quantity) is zero, which is mathematically undefined.
  Cause:
  
  
  Zero Quantity: The most direct cause of this error is that the unit quantity in the pricing data is zero. This can happen due to various reasons, such as:
  
  Incorrect data entry during the creation of sales orders, billing documents, or pricing conditions.
  Missing or incomplete master data (e.g., material master, customer master).
  Issues in the configuration of pricing procedures or condition records.
  
  
  
  Data Integrity Issues: There may be inconsistencies in the data that lead to a situation where the system expects a quantity but finds none.
  
  
  Custom Logic: If there are custom enhancements or user exits that manipulate pricing data, they might inadvertently lead to a zero quantity being passed to the pricing logic.
  
  
  Solution:
  
  
  Check Input Data: Review the sales order, billing document, or any relevant transaction where the error occurred. Ensure that the unit quantity is correctly entered and is not zero.
  
  
  Review Pricing Conditions: Check the pricing conditions and ensure that they are set up correctly. Look for any condition records that might be causing the issue.
  
  
  Data Validation: Implement data validation checks to prevent zero quantities from being processed in pricing calculations. This can be done through user exits or BAdIs (Business Add-Ins).
  
  
  Debugging: If the issue persists, consider debugging the pricing logic to identify where the zero quantity is being introduced. This may require technical expertise in ABAP or SAP configuration.
  
  
  Consult Documentation: Review SAP notes and documentation related to pricing and the specific error message. There may be known issues or patches available.
  
  
  Contact SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including transaction codes, data involved, and any custom logic that may be relevant.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that address this specific error message or similar issues. SAP Notes often provide solutions or workarounds for known problems.
  Transaction Codes: Familiarize yourself with transaction codes related to pricing and billing, such as VA01 (Create Sales Order), VF01 (Create Billing Document), and VK11 (Maintain Pricing Conditions).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to identify the root cause of the divide by zero error and implement a solution to prevent it from occurring in the future.