How To Fix /ACCGO/CAS_STL_LOGIC162 - Error while reversing the billing document

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_STL_LOGIC -

• Message number: 162

• Message text: Error while reversing the billing document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_STL_LOGIC162 - Error while reversing the billing document ?

  The SAP error message /ACCGO/CAS_STL_LOGIC162 typically occurs when there is an issue with reversing a billing document in the SAP system. This error is often related to inconsistencies or issues in the billing document or the underlying data.
  Cause:
  
  Inconsistent Data: The billing document may have inconsistencies in the data that prevent it from being reversed. This could be due to missing or incorrect entries in related documents.
  Document Status: The billing document may be in a status that does not allow for reversal. For example, if the document has already been fully settled or if it is locked for some reason.
  Dependencies: There may be dependencies on other documents (like sales orders, delivery documents, etc.) that need to be addressed before the billing document can be reversed.
  Configuration Issues: There could be configuration issues in the SAP system that affect the billing process or the reversal of documents.
  
  Solution:
  
  Check Document Status: Verify the status of the billing document. Ensure that it is eligible for reversal and not locked or settled.
  Review Related Documents: Check for any related documents (like sales orders or delivery documents) that may be causing the issue. Ensure that they are in a consistent state.
  Analyze Error Logs: Use transaction codes like SLG1 (Application Log) to analyze the error logs for more detailed information about the cause of the error.
  Correct Inconsistencies: If there are inconsistencies in the data, correct them before attempting to reverse the billing document again.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP configuration team to ensure that the settings for billing and document reversal are correct.
  Use Transaction Code: If applicable, use transaction code VF11 (Cancel Billing Document) to attempt the reversal again after addressing any issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Review SAP documentation related to billing and document management for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully reverse the billing document.