How To Fix /ACCGO/CAS_STL_LOGIC120 - Event registry entry exists for forward appl. doc. &1 final setl. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_STL_LOGIC -

• Message number: 120

• Message text: Event registry entry exists for forward appl. doc. &1 final setl. &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_STL_LOGIC120 - Event registry entry exists for forward appl. doc. &1 final setl. &2 ?

  The SAP error message /ACCGO/CAS_STL_LOGIC120 indicates that there is an issue related to the event registry entry for a forward application document and a final settlement. This typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where the system is trying to process a settlement but finds that an event registry entry already exists for the specified application document.
  Cause:
  The error can be caused by several factors, including:
  
  Duplicate Entries: There may be a duplicate event registry entry for the specified application document and final settlement.
  Incomplete Processing: The previous processing of the application document may not have been completed successfully, leaving an entry in the event registry.
  Configuration Issues: There may be configuration issues in the system that lead to incorrect handling of event registry entries.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Event Registry: Use transaction codes like SE11 or SE16 to check the event registry table (e.g., /ACCGO/CAS_STL_LOGIC) for existing entries related to the application document and final settlement. Identify if there are duplicate entries.
  
  
  Delete Duplicate Entries: If you find duplicate entries, you may need to delete the unnecessary ones. Be cautious when deleting entries to avoid data integrity issues.
  
  
  Review Processing Logs: Check the processing logs for the application document to identify any errors or warnings that may have occurred during previous processing attempts.
  
  
  Reprocess the Document: If the previous processing was incomplete, try to reprocess the application document to ensure that it is settled correctly.
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be available.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), and any specific transaction codes related to SAP CC or CI.
  SAP Notes: Search for SAP Notes related to the error message for any known issues or fixes.
  System Configuration: Review the configuration settings for the relevant modules to ensure they are set up correctly.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.