How To Fix /ACCGO/CAS_QF080 - Customer is maintained for sales side only; shadow item &1|&2

/ACCGO/CAS_QF080 - Overview

• Message type: E = Error

• Message class: /ACCGO/CAS_QF -

• Message number: 080

• Message text: Customer is maintained for sales side only; shadow item &1|&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_QF080 - Customer is maintained for sales side only; shadow item &1|&2 ?

  The SAP error message /ACCGO/CAS_QF080 indicates that a customer is maintained for sales side only, which means that the customer is set up in the system to be used only for sales-related transactions and not for accounting or financial transactions. This can lead to issues when trying to process certain transactions that require the customer to be available for both sales and accounting.
  
  Cause:
  The error typically arises in scenarios where:
  
  A customer is created or maintained in the system with a sales area but lacks the necessary accounting information.
  The system is trying to process a transaction that requires both sales and accounting data, but the customer is not set up accordingly.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master data in SAP (transaction code XD02 for general data or VD02 for sales area data).
  Verify if the customer has been maintained for the accounting view.