How To Fix /ACCGO/CAS_PTC109 - Sales organization &1 did not match sales org. &2 on commodity item

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_PTC -

• Message number: 109

• Message text: Sales organization &1 did not match sales org. &2 on commodity item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_PTC109 - Sales organization &1 did not match sales org. &2 on commodity item ?

  The SAP error message /ACCGO/CAS_PTC109 indicates a mismatch between the sales organization specified in the transaction and the sales organization associated with the commodity item in the system. This error typically occurs in the context of commodity management or when dealing with sales documents that involve commodity items.
  Cause:
  
  Sales Organization Mismatch: The sales organization specified in the sales document does not match the sales organization assigned to the commodity item in the master data.
  Incorrect Master Data: The commodity item may not be correctly configured in the system, leading to discrepancies in the sales organization assignment.
  Data Entry Error: There may have been a manual error during data entry, where the wrong sales organization was selected.
  
  Solution:
  
  Verify Sales Organization: Check the sales organization in the sales document and ensure it matches the sales organization assigned to the commodity item.
  Check Commodity Item Master Data:
  
  Go to the commodity item master data and verify the sales organization settings.
  Ensure that the commodity item is correctly assigned to the appropriate sales organization.
  
  
  Update Sales Document: If the sales organization in the document is incorrect, update it to match the commodity item’s sales organization.
  Consult with Master Data Team: If there are discrepancies in the master data, consult with the team responsible for maintaining the commodity item data to correct any issues.
  Testing: After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM03 (Display Material), MM02 (Change Material), or VA01 (Create Sales Order) to check and update the relevant data.
  Authorization: Ensure that you have the necessary authorizations to view and modify the sales organization settings in the commodity item master data.
  Documentation: Refer to SAP documentation or help files for more detailed information on managing commodity items and sales organizations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution or commodity management.