How To Fix /ACCGO/CAS_PTC097 - Incoterms1 on commodity item matched

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_PTC -

• Message number: 097

• Message text: Incoterms1 on commodity item matched

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_PTC097 - Incoterms1 on commodity item matched ?

  The SAP error message /ACCGO/CAS_PTC097 Incoterms1 on commodity item matched typically relates to issues with the configuration or assignment of Incoterms in the context of commodity items in SAP. This error can occur during various processes, such as sales order processing, delivery, or invoicing, where Incoterms are required for determining shipping and payment responsibilities.
  Cause:
  
  Missing or Incorrect Incoterms: The error may arise if the Incoterms are not properly defined for the commodity item in question.
  Configuration Issues: There may be a misconfiguration in the settings related to Incoterms in the SAP system.
  Data Inconsistencies: There could be inconsistencies in the master data for the commodity item, such as missing or incorrect entries in the material master or customer master records.
  Item Category Settings: The item category used in the transaction may not be compatible with the Incoterms settings.
  
  Solution:
  
  
  Check Incoterms Configuration:
  
  Navigate to the configuration settings for Incoterms in SAP (usually found in the SPRO transaction under Logistics Execution or Sales and Distribution).
  Ensure that the Incoterms are correctly defined and assigned to the relevant sales documents or shipping points.
  
  
  
  Review Material Master Data:
  
  Go to the material master record for the commodity item and check the sales views to ensure that the Incoterms are correctly assigned.
  Make sure that the relevant fields for Incoterms are filled out correctly.
  
  
  
  Check Customer Master Data:
  
  Review the customer master data to ensure that the Incoterms are correctly assigned for the customer in question.
  
  
  
  Validate Item Category:
  
  Check the item category used in the transaction to ensure it supports the use of Incoterms. You may need to adjust the item category settings if necessary.
  
  
  
  Test with Different Scenarios:
  
  If possible, try creating a test transaction with a different commodity item or different Incoterms to see if the error persists. This can help isolate the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on handling Incoterms and related error messages.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes such as MM02 (Change Material), VD02 (Change Customer), and VA01 (Create Sales Order) to navigate and make necessary changes.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to the configuration or master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module (e.g., SD or MM) for further assistance.