How To Fix /ACCGO/CAS_PTC083 - Distribution channel &1 did not match dist. ch. &2 of contract

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_PTC -

• Message number: 083

• Message text: Distribution channel &1 did not match dist. ch. &2 of contract

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_PTC083 - Distribution channel &1 did not match dist. ch. &2 of contract ?

  The SAP error message /ACCGO/CAS_PTC083 indicates a mismatch between the distribution channel specified in a transaction and the distribution channel defined in a related contract. This error typically occurs in the context of contract management or sales and distribution processes within SAP.
  Cause:
  The error arises when:
  
  The distribution channel in the document (e.g., sales order, delivery, etc.) does not match the distribution channel defined in the associated contract.
  The contract may have been created with a specific distribution channel, and the current transaction is attempting to use a different one.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Distribution Channel in the Contract:
  
  Navigate to the contract in question and verify the distribution channel assigned to it. You can do this by using transaction codes like VA42 (Change Contract) or VA43 (Display Contract).
  
  
  
  Verify the Distribution Channel in the Transaction:
  
  Check the distribution channel in the document that is causing the error (e.g., sales order, delivery). Ensure that it matches the distribution channel defined in the contract.
  
  
  
  Adjust the Distribution Channel:
  
  If the distribution channel in the transaction does not match the contract, you can either:
  
  Change the distribution channel in the transaction to match the contract.
  Create a new contract with the correct distribution channel if necessary.
  
  
  
  
  
  Consult with Business Process Owners:
  
  If there are business rules or processes that dictate the use of specific distribution channels, consult with relevant stakeholders to ensure compliance with those rules.
  
  
  
  Check for Customizations:
  
  If your organization has custom developments or enhancements in place, check if any custom logic is affecting the distribution channel validation.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VA42 - Change Contract
  VA43 - Display Contract
  VA01 - Create Sales Order
  VA02 - Change Sales Order
  VA03 - Display Sales Order
  
  
  
  SAP Notes:
  
  Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  
  
  
  Documentation:
  
  Review SAP documentation related to contract management and distribution channels to understand how they are configured and used in your specific SAP environment.
  
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.