How To Fix /ACCGO/CAS_PTC068 - Call-off not possible; explicit optionality is required

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_PTC -

• Message number: 068

• Message text: Call-off not possible; explicit optionality is required

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_PTC068 - Call-off not possible; explicit optionality is required ?

  The SAP error message /ACCGO/CAS_PTC068 Call-off not possible; explicit optionality is required typically occurs in the context of the SAP Advanced Planning and Optimization (APO) module, particularly when dealing with call-offs in the context of planning and scheduling.
  Cause:
  This error message indicates that there is an issue with the configuration of the call-off process. Specifically, it suggests that the system requires explicit optionality for the call-off to be processed. This can happen due to several reasons:
  
  Missing Configuration: The system may not be configured to handle optionality for the specific product or planning scenario.
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that prevent the call-off from being processed.
  Planning Parameters: The planning parameters set for the product may not allow for the call-off to be executed without explicit optionality.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the configuration for the product in question allows for optionality in the call-off process. This may involve checking the settings in the APO system related to the product and its planning parameters.
  
  
  
  Review Master Data:
  
  Verify that the master data for the product is complete and consistent. This includes checking the material master, info records, and any relevant planning data.
  
  
  
  Adjust Planning Parameters:
  
  Review the planning parameters for the product and ensure that they are set correctly to allow for call-offs. This may involve adjusting settings related to lot sizing, safety stock, or other relevant parameters.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring optionality in the call-off process. This may provide insights into any additional settings that need to be adjusted.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using and any known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates related to the APO module.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP APO that may help in troubleshooting, such as /SAPAPO/SDP94 for demand planning or /SAPAPO/MC90 for checking planning books.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.