How To Fix /ACCGO/CAS_PTC053 - Cust &1 did not match cust &2 on commodity item or its alternatives

/ACCGO/CAS_PTC053 - Overview

• Message type: E = Error

• Message class: /ACCGO/CAS_PTC -

• Message number: 053

• Message text: Cust &1 did not match cust &2 on commodity item or its alternatives

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

/ACCGO/CAS_PTC053 - Details

• The SAP error message /ACCGO/CAS_PTC053 indicates a mismatch between customer data in the context of commodity items or their alternatives. This error typically arises in the context of SAP's Advanced Compliance Reporting or similar modules where customer-specific data is being processed.
  
  Cause:
  The error occurs when the system finds that the customer specified in the transaction (Cust &1) does not match the customer associated with the commodity item or its alternatives (Cust &2). This can happen due to several reasons:
  
  Data Entry Error: The wrong customer ID may have been entered in the transaction.
  
  Configuration Issues: There may be a misconfiguration in the commodity item settings or customer master data.
  Master Data Inconsistencies: The customer master data may not be properly aligned with the commodity item data.
  Alternative Items: If alternative items are being used, there may be discrepancies in how they are linked to customers.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Customer