How To Fix /ACCGO/CAS_PTC011 - Shipping type &1 did not match shipping type &2 on commodity item

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_PTC -

• Message number: 011

• Message text: Shipping type &1 did not match shipping type &2 on commodity item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_PTC011 - Shipping type &1 did not match shipping type &2 on commodity item ?

  The SAP error message /ACCGO/CAS_PTC011 indicates a mismatch between the shipping type defined for a commodity item and the shipping type that is being used in a particular transaction. This error typically arises in the context of logistics and supply chain management, particularly when dealing with commodity items that have specific shipping requirements.
  Cause:
  
  Mismatch in Shipping Types: The shipping type defined in the commodity master data does not match the shipping type being used in the transaction (e.g., sales order, delivery, etc.).
  Configuration Issues: There may be configuration issues in the system where the shipping types are not properly set up or aligned.
  Data Entry Errors: Incorrect data entry during the creation of the sales order or delivery can lead to this mismatch.
  Changes in Master Data: If the shipping type for the commodity item was changed after the transaction was created, it could lead to this error.
  
  Solution:
  
  
  Check Commodity Master Data: Review the commodity item in the master data to ensure that the correct shipping type is assigned. You can do this by navigating to the relevant transaction (e.g., MM03 for material master) and checking the shipping type field.
  
  
  Verify Transaction Data: Check the transaction (e.g., sales order, delivery) to see what shipping type is being used. Ensure that it matches the shipping type defined in the commodity master data.
  
  
  Update Shipping Type: If there is a mismatch, you may need to update either the commodity master data or the transaction data to ensure they are consistent. This may involve changing the shipping type in the sales order or delivery to match the commodity item.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the shipping types are correctly configured in the system. This may involve checking the settings in the relevant customizing transactions (e.g., SPRO).
  
  
  Review Change Logs: If the shipping type was recently changed, review the change logs to understand what modifications were made and whether they are appropriate.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), VA03 (Display Sales Order), and VL03N (Display Outbound Delivery) to check the relevant data.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  Documentation: Review SAP documentation on commodity management and shipping types for a better understanding of how these elements interact within the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.