How To Fix /ACCGO/CAS_MSG858 - Revenue recognition not possible, billing document is cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 858

• Message text: Revenue recognition not possible, billing document is cancelled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG858 - Revenue recognition not possible, billing document is cancelled ?

  The SAP error message /ACCGO/CAS_MSG858 indicates that revenue recognition cannot be processed because the associated billing document has been canceled. This error typically arises in the context of revenue recognition processes in SAP, particularly when using the Contract Accounts Receivable and Payable (FI-CA) module or similar functionalities.
  Cause:
  
  Canceled Billing Document: The primary cause of this error is that the billing document linked to the revenue recognition process has been canceled. This means that the system cannot recognize revenue for a transaction that is no longer valid.
  Incorrect Document Flow: There may be issues with the document flow where the billing document is expected to be active for revenue recognition to occur.
  Configuration Issues: There could be configuration settings in the revenue recognition or billing processes that are not aligned correctly.
  
  Solution:
  
  Check Billing Document Status: Verify the status of the billing document in question. If it is indeed canceled, you will need to determine if it should be reactivated or if a new billing document should be created.
  Create a New Billing Document: If the original billing document is canceled and cannot be reactivated, you may need to create a new billing document to proceed with revenue recognition.
  Review Document Flow: Ensure that the document flow is correct and that all necessary documents are in the appropriate status for revenue recognition to occur.
  Consult Configuration: If the issue persists, review the configuration settings related to revenue recognition and billing in your SAP system. Ensure that they are set up correctly to allow for the expected processes.
  Check for Related Errors: Look for any other error messages or warnings that may provide additional context or indicate other issues in the process.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VF03 (Display Billing Document) to check the status of the billing document or FBL5N (Customer Line Item Display) to review related financial documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to revenue recognition and billing processes to ensure compliance with best practices and system configurations.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP FI-CA or revenue recognition processes.