How To Fix /ACCGO/CAS_MSG517 - Fixed amount &1 exceeds the net amount &2 of the settlement group

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 517

• Message text: Fixed amount &1 exceeds the net amount &2 of the settlement group

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG517 - Fixed amount &1 exceeds the net amount &2 of the settlement group ?

  The SAP error message /ACCGO/CAS_MSG517 Fixed amount &1 exceeds the net amount &2 of the settlement group typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that a fixed amount specified in a transaction exceeds the total net amount available in the associated settlement group.
  Cause:
  
  
  Fixed Amount Exceeds Net Amount: The primary cause of this error is that the fixed amount you are trying to set for a charge or adjustment is greater than the net amount that is available in the settlement group. This can happen if:
  
  The fixed amount is incorrectly entered.
  The net amount has been reduced due to previous adjustments or charges.
  There are discrepancies in the data being processed.
  
  
  
  Settlement Group Configuration: There may be issues with how the settlement group is configured, including limits or thresholds that are not being adhered to.
  
  
  Solution:
  
  
  Verify Amounts: Check the fixed amount you are trying to set and compare it with the net amount of the settlement group. Ensure that the fixed amount does not exceed the net amount.
  
  
  Adjust Fixed Amount: If the fixed amount is indeed too high, adjust it to be less than or equal to the net amount of the settlement group.
  
  
  Review Settlement Group: Investigate the settlement group configuration and ensure that it is set up correctly. Look for any limits or rules that might be affecting the net amount.
  
  
  Check Previous Transactions: Review any previous transactions or adjustments that may have impacted the net amount of the settlement group. Ensure that all transactions are accounted for and that there are no discrepancies.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling fixed amounts and settlement groups in your version of SAP.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to settlement groups and charging, such as /ACCGO/ related transactions.
  User Roles and Permissions: Ensure that the user has the necessary permissions to make changes to the amounts and settlement groups.
  
  By following these steps, you should be able to resolve the error and ensure that the fixed amount is correctly aligned with the net amount of the settlement group.