How To Fix /ACCGO/CAS_MSG510 - Error while retrieving bank details for bank &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 510

• Message text: Error while retrieving bank details for bank &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG510 - Error while retrieving bank details for bank &1 ?

  The SAP error message /ACCGO/CAS_MSG510 indicates that there is an issue with retrieving bank details for a specific bank (denoted by &1). This error typically occurs in the context of the SAP Cash Management or Bank Account Management modules.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Bank Master Data: The bank details for the specified bank may not be maintained in the system.
  Incorrect Bank Key: The bank key or bank account number provided may be incorrect or not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the bank details.
  Configuration Issues: There may be configuration issues in the Cash Management or Bank Account Management settings.
  Data Consistency Issues: There could be inconsistencies in the data, such as missing entries in related tables.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Bank Master Data:
  
  Go to the transaction code FI01 (Create Bank) or FI02 (Change Bank) to verify if the bank details for the specified bank key are correctly maintained.
  Ensure that the bank key and account number are correct.
  
  
  
  Verify Bank Key:
  
  Double-check the bank key and account number being used in the transaction to ensure they are accurate.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access bank details. This can be checked with the security team or by using transaction SU53 to analyze authorization issues.
  
  
  
  Configuration Check:
  
  Review the configuration settings in the Cash Management or Bank Account Management modules to ensure everything is set up correctly. This may involve checking transaction codes like OB52 (for fiscal year variant) or OBB2 (for bank account configuration).
  
  
  
  Data Consistency:
  
  Run consistency checks on the relevant tables to identify any missing or inconsistent data. This may involve using transaction codes like SE11 to check table entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to the specific error message for any additional troubleshooting steps or patches that may be required.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FI01, FI02, OB52, and OBB2 for managing bank details and configurations.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis or technical team for further investigation.