Message type: E = Error
Message class: /ACCGO/CAS_MSG -
Message number: 431
Message text: Payment split account document does not exist
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The SAP error message /ACCGO/CAS_MSG431 Payment split account document does not exist typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system is unable to find a corresponding payment split account document that is required for processing a payment or invoice. Causes: Missing Payment Split Document: The payment split document that is expected to exist for the transaction is missing or has not been created. Incorrect Configuration: There may be configuration issues in the payment processing settings or in the payment split settings. Data Inconsistency: There could be inconsistencies in the data, such as missing references or incorrect entries in the database. Timing Issues: The error may occur if the payment split document is expected to be created in a different process that has not yet been executed. Solutions: Check Document Existence: Verify if the payment split account document exists in the
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