How To Fix /ACCGO/CAS_MSG402 - Fixed amount &1 exceeds the net amount &2 of the settlement unit

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 402

• Message text: Fixed amount &1 exceeds the net amount &2 of the settlement unit

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG402 - Fixed amount &1 exceeds the net amount &2 of the settlement unit ?

  The SAP error message /ACCGO/CAS_MSG402 Fixed amount &1 exceeds the net amount &2 of the settlement unit typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that a fixed amount that you are trying to apply exceeds the net amount available for the settlement unit.
  Cause:
  
  
  Fixed Amount Exceeds Net Amount: The fixed amount specified in the transaction or configuration is greater than the net amount that is available for settlement. This can happen if:
  
  The fixed amount is incorrectly entered.
  The net amount has been reduced due to discounts, adjustments, or other factors.
  There is a misconfiguration in the pricing or settlement rules.
  
  
  
  Incorrect Configuration: There may be issues with the configuration of the pricing or settlement rules in the system, leading to discrepancies between expected and actual amounts.
  
  
  Data Entry Errors: Manual entry errors when inputting amounts can lead to this issue.
  
  
  Solution:
  
  
  Verify Amounts: Check the fixed amount you are trying to apply and compare it with the net amount of the settlement unit. Ensure that the fixed amount does not exceed the net amount.
  
  
  Adjust Fixed Amount: If the fixed amount is indeed higher than the net amount, you will need to adjust it to a value that is less than or equal to the net amount.
  
  
  Review Configuration: If the amounts seem correct, review the configuration settings related to pricing and settlements. Ensure that the rules are set up correctly and that there are no discrepancies.
  
  
  Check for Discounts or Adjustments: Investigate if there are any discounts or adjustments applied to the net amount that may not have been accounted for when setting the fixed amount.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to pricing and settlements in SAP, such as FPL9 for settlement processing.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.