How To Fix /ACCGO/CAS_MSG387 - Provide search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 387

• Message text: Provide search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG387 - Provide search criteria ?

  The SAP error message /ACCGO/CAS_MSG387 typically relates to issues in the context of the SAP Central Finance or the SAP Accounting interface. While the specific details of the error can vary based on the implementation and configuration, here are some general insights into the cause, potential solutions, and related information.
  Cause
  The error message /ACCGO/CAS_MSG387 usually indicates a problem with the data being processed in the Central Finance system. Common causes include:
  
  Data Inconsistencies: There may be inconsistencies in the data being transferred from the source system to the Central Finance system.
  Configuration Issues: Incorrect configuration settings in the Central Finance setup can lead to errors during data processing.
  Missing Master Data: Required master data (like cost centers, profit centers, etc.) may be missing in the Central Finance system.
  Mapping Issues: Problems with the mapping of accounts or other financial data between the source and Central Finance systems.
  
  Solution
  To resolve the error, consider the following steps:
  
  Check the Error Log: Review the detailed error log in the SAP system to identify the specific data or configuration causing the issue.
  Validate Master Data: Ensure that all necessary master data is available and correctly configured in the Central Finance system.
  Review Configuration: Check the configuration settings for Central Finance to ensure they are set up correctly.
  Data Mapping: Verify that the mapping of accounts and other relevant data between the source and Central Finance systems is correct.
  Consult Documentation: Refer to SAP documentation or notes related to Central Finance for any specific guidance on this error message.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error details and any relevant logs.
  
  Related Information
  
  SAP Notes: Search for SAP Notes related to Central Finance and the specific error message. Use the SAP Support Launchpad to find relevant notes.
  Transaction Codes: Familiarize yourself with transaction codes related to Central Finance, such as CFIN for Central Finance configuration.
  Community Forums: Check SAP Community forums for discussions related to this error message, as other users may have encountered and resolved similar issues.
  
  Search Criteria
  When searching for more information on this error, you can use the following criteria:
  
  Error Message: /ACCGO/CAS_MSG387
  Keywords: "Central Finance", "data inconsistency", "master data", "configuration error"
  Transaction Codes: CFIN, SLG1 (for application logs)
  SAP Notes: Use the SAP Support Launchpad to search for notes related to Central Finance errors.
  
  By following these guidelines, you should be able to diagnose and resolve the issue related to the error message /ACCGO/CAS_MSG387.