How To Fix /ACCGO/CAS_MSG384 - Settlement return started by user &1 at &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 384

• Message text: Settlement return started by user &1 at &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG384 - Settlement return started by user &1 at &2 ?

  The SAP error message /ACCGO/CAS_MSG384 indicates that a settlement return process has been initiated by a user. This message is typically related to the SAP Controlling (CO) module, particularly in the context of settlement processes for internal orders, projects, or cost centers.
  Cause:
  The error message can occur due to several reasons, including:
  
  User-Initiated Action: The message indicates that a user has started a settlement return process. This is not necessarily an error but rather an informational message.
  Incorrect Configuration: There may be issues with the configuration of the settlement process, such as incorrect settings in the controlling area or settlement profiles.
  Authorization Issues: The user may not have the necessary authorizations to perform the settlement return.
  Data Integrity Issues: There may be inconsistencies or missing data in the master data or transaction data that could affect the settlement process.
  
  Solution:
  To address the message, consider the following steps:
  
  Check User Actions: Verify if the user intended to initiate the settlement return. If it was unintentional, no further action may be needed.
  Review Configuration: Ensure that the settlement profiles and related configurations are correctly set up in the system. This includes checking the settings for the relevant internal orders, projects, or cost centers.
  Authorization Check: Confirm that the user has the necessary authorizations to perform the settlement return. If not, you may need to adjust their roles or permissions.
  Data Validation: Check for any data integrity issues. Ensure that all necessary master data and transaction data are complete and accurate.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional context and troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KO88 (Order Settlement) or CJI3 (Project Actual Line Items) to analyze the settlement process.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.