How To Fix /ACCGO/CAS_MSG380 - Error during event registry maintenance or update

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 380

• Message text: Error during event registry maintenance or update

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG380 - Error during event registry maintenance or update ?

  The SAP error message /ACCGO/CAS_MSG380 typically indicates an issue during the maintenance or update of the event registry in the context of the SAP Application Interface Framework (AIF) or related components. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system-related problems.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration settings in the AIF or event registry can lead to this error.
  Data Inconsistencies: If there are inconsistencies in the data being processed or in the event registry itself, it may trigger this error.
  Authorization Problems: Lack of necessary authorizations for the user trying to perform the update or maintenance can also cause this error.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures during the update process.
  Transport Issues: If the event registry was transported from another system and there were issues during the transport, it could lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the AIF and event registry. Ensure that all necessary parameters are correctly set.
  Data Validation: Validate the data being processed. Check for any inconsistencies or errors in the data that might be causing the issue.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the event registry maintenance or update.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider performing the operation during off-peak hours.
  Transport Review: If the issue arose after a transport, review the transport logs for any errors and ensure that all necessary objects were transported correctly.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SICF (for service maintenance) or AIF (for Application Interface Framework) to check configurations.
  Logs and Traces: Review application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide additional context.
  SAP Support: If the issue persists, consider reaching out to SAP Support with detailed information about the error, including any logs and the steps that led to the error.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.